Bill Pay

Our Financial Advocacy Program provides clients with full “wrap around” support to balance their expenses and income, to organize their debt and to structure spending.

By listening to each client’s needs and concerns, we are able to build a relationship that promotes trust and cooperation.

Background
For many years, Synod offered representative payee services exclusively to mental health consumers living on their own and in Adult Foster Care Homes.

Successful client outcomes led other agencies to partner with Synod in extending this service to their specific populations. These services evolved into the Financial Advocacy program.

Under the guidance of the Director of Finance and the agency’s CEO (an attorney), Synod currently manages more than $1.7 million in client assets.

Our caring and professional staff has a combined 34 years’ experience in the human services field. This expertise, coupled with our sound financial practices, provides each of our clients with financial services catered to their specific needs.

Services

Evaluation – Staff conduct an initial assessment identifying operative issues and possible services needed.

Debt Management – The program negotiates payment plans with creditors and prioritizes bills and expenses.

Advocacy – Staff provides information and advice about rights and responsibilities, benefits, services and banking; negotiates with landlords and creditors.

Bill Pay – Synod manages accounts with client funds, re-directs bills to the company post office box and pays monthly bills directly.

Education – Staff assist clients with fundamental skills and tips for managing bank accounts, credit cards and balancing income and expenses.

Banking – Staff perform the “leg-work” involved in managing accounts including arranging deposits, monitoring for fees, serving as liaison and distributing spending money.

Guided Spending – When necessary, the program will convert a client’s funds to merchant gift cards to reduce impulsive purchases and direct spending to budgeted necessities.